Spanish for the Medical Front Office

16 Hours / 6 Months / Self-Paced

Course Overview:

Interacting with Spanish-speaking patients may arise frequently in a Medical Front Office position. In a medical career, lacking basic knowledge of the Spanish Language can be inefficient and dangerous. Saving someone’s life is difficult when you don’t understand what they are saying. Taking this course will boost your communication skills in the workplace, as well as make you more comfortable and productive.

Spanish for the Medical Front Office is a self-paced, online occupational Spanish conversation course that solves the problems of miscommunication. Students will learn basic reception terms to greet their patients, as well as insurance and general medical terminology.  

This Spanish course will teach medical front office professionals:

  • How to ask for a patient’s information to fill out a form
  • Crucial phrases that express the patient’s physical state
  • How to learn a patient’s medical history and obtain insurance information

Students will build their workplace Spanish vocabulary and conversation skills by learning with pictures, native-pronunciations, readings, and quizzes, as well as cultural tidbits along the way.

Course Outline:

Students will learn the most common words and phrases in the following Learning Units:

Spanish Fundamentals:
  • Introduction
  • Greetings
  • More Greetings
  • More Conversational Phrases
  • Survival Words
  • Numbers 0-9
  • Numbers 10-1000
  • Colors
  • Directions
  • Places
  • Questions
  • Time
  • Months & Seasons
  • Days of the Week and Date
  • Family
  • Personal Characteristics
  • Likes and Dislikes
Spanish for the Medical Front Office:
  • Introduction
  • Receptions
  • Registration
  • Places
  • Insurance Terms and Vocabulary
  • Job Titles and People
  • Medical History
  • Specific Questions
  • Emergencies & Common Injuries
  • Parts of the Body
  • Internal Organs

All necessary materials are included.


System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.


**Outlines are subject to change, as courses and materials are updated.**